We’re updating the FTP uploading process, so your files upload faster, and you can upload more files at once! Because of this, FTP uploading will be unavailable on May 23rd, 2022, while we make this update.
Important: If you have files on Vecteezy’s FTP server but have not clicked “Process FTP Uploads,” they will be automatically processed on May 23rd, 2022.
FAQ
Question: How will this update affect me?
Answer: FTP uploading will be temporarily unavailable on May 23rd, 2022, while we make this update. Additionally, if you have files on Vecteezy’s FTP server but have not clicked “Process FTP Uploads,” they will be automatically processed on May 23rd, 2022. Additionally, after May 23rd, Vecteezy will use secure file transfer protocol (SFTP) to transfer files. Most major FTP clients already support SFTP and you can learn more about uploading via SFTP here.
Question: How do I know if I have files on Vecteezy’s FTP server that have not been processed?
Answer: To know if you have files on Vecteezy’s FTP server that have not been processed, open your favorite FTP client, and log in using your Vecteezy FTP username and password. After you log in to your FTP account, files that are not also currently published on Vecteezy, are not pending review, and are not in Add Data have not been processed.
Question: What will happen to automatically processed files?
Answer: On May 23rd, automatically processed files will no longer be visible in your Vecteezy FTP account. Files that meet Vecteezy’s technical requirements will become visible on the Add Data page in your contributor account within 30 days. Files that do not meet Vecteezy’s technical requirements will be removed.
Question: What if I can’t wait 30 days for my files to process automatically?
Answer: If you need your files to be processed faster, please please re-upload and submit them via FTP after May 23rd. Our system will prevent duplicate files from being processed twice.
Question: How do I prevent my files from being automatically processed on May 23rd, 2022?
Answer: Open your favorite FTP client and log in with your Vecteezy FTP username and password to delete the files you do not wish to have automatically processed.
Question: What if I have more questions?
Answer: If you have more questions regarding this update, please contact us.
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